Privacy Policy

Welcome to Flame, the dating app operated by Intersoft. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using Flame, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Personal Information

We collect the following types of personal information:

• Basic Profile Information: Name, email address, age, gender
• Location Data: Geographic location to help you find matches nearby
• Photos: Profile pictures and other images you choose to share
• Preferences: Dating preferences, interests, and other profile details

Technical Information

We automatically collect certain technical information, including:

• Device information (device type, operating system, unique device identifiers)
• Usage data (app interactions, features used, time spent)
• Log data (IP address, access times, referring URLs)

We use the information we collect for the following purposes:

• Provide Services: To operate and maintain the Flame app and its features
• Matchmaking: To suggest potential matches based on your preferences and location
• Communication: To enable messaging between users and send important notifications
• Account Management: To create and manage your account, including authentication
• Improvement: To analyze usage patterns and improve our services
• Safety: To prevent fraud, abuse, and ensure user safety
• Legal Compliance: To comply with applicable laws and regulations

Our app integrates with the following third-party services:

These services have their own privacy policies. We encourage you to review their privacy practices.

We may disclose your information only in the following limited circumstances:

• With Your Consent: When you explicitly agree to share information
• Service Providers: To trusted third parties who assist us in operating our app (payment processing, analytics)
• Legal Requirements: When required by law, court order, or government request
• Safety and Security: To protect the rights, property, or safety of Flame, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of business assets

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We will delete or anonymize your information when:

• You delete your account
• Your account becomes inactive for an extended period
• The information is no longer needed for the purposes it was collected
• You withdraw your consent (where applicable)

Some information may be retained for longer periods as required by law or for legitimate business purposes.

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain uses of your information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Flame operates in multiple regions including the Americas and Europe. Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

For European users, we comply with the General Data Protection Regulation (GDPR) and ensure adequate protection for international transfers.

Flame is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Sending you a notification through the app
• Emailing you at the address you provided

Your continued use of Flame after any modifications indicates your acceptance of the updated Privacy Policy.